Customer Support Services

MEGWARE assists you right from the beginning up to the end of your procurement project. Even prior to your planned investment, we support you in your decision-making process in order to determine the optimal system and/or suitable platform for your applications. To this end, we also provide various systems for suitability and performance tests (benchmarks).

For all products and solutions, we exclusively use certified and tested components. All individual component parts are subjected to several single and continuous load tests before they are certified by us for manufacture. You will receive reliable and complete systems with specially selected components and outstanding performance values, which are best suited for continuous operation of up to 7 days per week and 24 hours per day.

Of course, we will also support you if you have any questions or problems. Via our competent service hotline, you may contact our service team with highly qualified HPC engineers and IT technicians who will assist you at all times and support you if problem solutions are needed. Short response times make sure that your requirements are adequately met – from reliable pick-up or carefree on-site service up to additional supplies of replacement components and a personalized service level.

With our customized maintenance concepts, the availability and maintenance of your complete information technology can be further improved. This allows you to reduce your entrepreneurial risk to a minimum and to maintain the productivity of your business processes at all times.

Please contact us if you have any questions. We have the appropriate solution to meet your needs, while you have the room to focus on your day-to-day business.